Understanding The 10 Principles Of Listening - 825 Words

University of the People In the workplace, interpersonal skills play an important role. These are life skills used daily in order to communicate with groups and also individually. Both professionally and in their personal lives, people with strong interpersonal skills typically have higher success, and employers tend to hire employees who have them. (â€Å"What are Interpersonal Skills?†, n.d). Listening, or the ability to correctly receive and interpret information, is a key interpersonal skill for business communication. (â€Å"Listening Skills†, n.d.). An example of its importance in business is that good listening skills produce a faster work rate. Listening to each other gives clarity and focus on the task, and fewer mistakes are made as a result. (Mooney, 2016). Steps on how to improve listening and to view the 10 principles of listening can be found here: http://www.skillsyouneed.com/ips/listening-skills.html. Assertiveness is another communication-heavy interper sonal skill. It is the ability to stand up for oneself or for others in positive way without aggression. (â€Å"Assertiveness – An Introduction†, n.d.). In business, it can be a useful skill because it creates better problem solving and assertive people are able to find a common ground with their opponent quite quickly. (â€Å"Assertiveness†, n.d.). An example of this being two opposing views on the same team reaching a middle. Steps on how to improve assertiveness can be found here:Show MoreRelatedMy Personal Leadership Plan For Leadership Development1393 Words   |  6 Pagesexperiences, I found that leadership is a life learning process and best practices of leadership skills. 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